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Cody Service Tool Bag

Service Design
Client : Coway

COWAY offers continuing maintenance service for its home appliances. This service includes replacing product filters and expendable parts as well as cleaning product interiors. The expert who handles these services is called a "Cody." It is a newly developed project to design and update a portable service bag set to store tools, service kits, filters and more for Cody maintenance services.


The core project concepts are to provide a new service tool bag user experience to increase work efficiency and reinforce a Cody's sense of identity as a service specialist and to provide brand expert care to service users through more Cody expert maintenance.




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